Information

Our contacts

Briefly about the hotel

The Uyut Hotel has been operating in central Almaty for over 20 years, offering 115 rooms and award-winning accommodations on Booking.com, 2GIS, and TripAdvisor. It's a convenient base for business trips, tourism, and events. Learn more on our About Us page, and read guest reviews in the Reviews section. We're happy to answer your questions and assist with your booking.

You can contact the Uyut Hotel in Almaty by phone, email, or social media, or submit a request on the booking page..

Phones

Main hotel rooms:

Mobile phone:

For the convenience of guests, separate department lines are available:

For questions about accommodation, rates, and availability, please call our reservations department. Our specialists will help you find the perfect room for your dates and needs.

E-mail

You can write to us at the following addresses:

Email is a convenient way to send booking requests, inquiries about events in our conference rooms, and to clarify details of corporate partnerships. We respond to your inquiries and help you find the best accommodations and services.

We are on social networks

You can follow the news, promotions, and life of the hotel in our accounts:

There we publish current offers and photographs - also the interiors of the rooms and services are available in the photo gallery and virtual 3D tour on the website.

Address and directions

The Uyut Hotel is located in the central district of Almaty:

  • Gogolya Street, 127/1, on the corner with Seifullin Avenue.

The central location provides quick access to business districts, shopping centers, banks, and city attractions. A map location and directions can be found via the 2GIS link on the website. Thanks to its convenient location, the hotel is easily accessible from anywhere in the city..

How to get there

The drive from Almaty International Airport to the hotel takes approximately 20–25 minutes, and from the train station, it's about 10 minutes. To avoid looking for a taxi upon arrival, book a hotel transfer: we'll meet you at the airport or train station in a comfortable car. The transfer price for groups of up to 3 people is fixed; for larger groups, please contact the receptionist for details. Please provide your flight details or train number in advance so we can have the car ready for you.

Check-in and reception time

  • check-in starts at 2:00 PM
  • check-out is possible until 12:00

Early check-in and late check-out are possible subject to availability and are subject to payment according to the hotel rules:

  • when checking out from noon to 6:00 pm - half the cost of the day,
  • after 6:00 pm - full price for the day.

Extended stays are subject to availability and can be arranged with the administrator. Details are available in the booking conditions section..

Booking and questions

You can book a room in several ways: online on the booking page, by phone at our reservations department, or by email. We accept cash, bank transfers, and VISA, MasterCard, EuroCard, and JCB bank cards. Corporate discounts are available for groups and companies. For any questions about accommodation, services, or events, please contact us—the Uyut Hotel team will help you arrange everything.

Details

Services at the Uyut Hotel are provided by
LLP "Dostyk-Service"
BIN 961040000157.

For cashless payments and transactions with legal entities, please contact our accounting department at +7 (727) 279-13-60 for bank details. We operate transparently: our terms and conditions are set out in our public offer.

For corporate clients and groups

Corporate and group discounts are available for companies, event organizers, and group travelers. For questions regarding cashless payments and contracting, please contact the accounting department (+7 (727) 279-13-60) and the reservations department. We can help organize accommodation for delegations, conferences, and catering for participants on a turnkey basis.

Why book direct?

Contacting the hotel directly means up-to-date availability, room selection assistance, and clear terms and conditions, all without intermediaries. You can submit a request on the booking page and receive a consultation by phone or email. The Uyut team will respond promptly and find the best solution for your trip to Almaty

Frequently asked questions

Where is the hotel located?
In the center of Almaty, st. Gogol, 127/1, corner of Seifullin Ave.
What phone number should I call to make a reservation?
Reservations department: +7 (727) 279-87-35, +7 (771) 709-11-09
Is there a transfer?
Yes, by pre-order.
What time is check-in and check-out?
Check-in from 2:00 PM, check-out until 12:00 PM.
Does the hotel have a website in other languages?
Yes, Russian, Kazakh, English, and Chinese versions are available.
Is it possible to view the rooms in advance?
Yes, in the photo gallery and virtual tour.
Do you accept foreign guests?
Yes, the hotel notifies immigration authorities through the eQonaq system.

More answers are available in our frequently asked questions section. We look forward to welcoming you to the Uyut Hotel!

Hotel accommodation

When planning your visit, choose your room category in advance. The Uyut Hotel offers six options: Standard and Superior Standard for business travelers, Comfort Deluxe and Superior Comfort Deluxe for a comfortable stay, and Junior Suites and two-room Suites for those who value space. A full list is available in the accommodations section, and prices are in the price list.